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Privacy Policy

How ThinkCore collects, uses, and protects your data on our learning platform.

This Privacy Policy explains how ThinkCore Pty Ltd collects, uses, and protects personal information when you use our Learning Experience Platform at lxp.thinkcore.com.au. By continuing to use the platform, you consent to the practices described here.

1. Information We Collect

We may collect:

  • Name
  • Email address
  • Learning progress and course activity
  • Billing and payment data for paid courses
  • Technical data such as device ID, IP address, browser type
  • Cookies and usage analytics

2. How We Use Information

We use your information to:

  • Provide access to courses and learning tools
  • Track course progress and completion
  • Improve the learning and platform experience
  • Process payments
  • Provide support and essential service updates
  • Prevent fraud and enhance security

Marketing communication is optional and only sent if you provide explicit consent. You can unsubscribe at any time.

3. Data Security and Breach Notification

We take reasonable steps to safeguard your information. If a data breach creates risk of serious harm, we will notify affected users and relevant authorities in line with the Australia Notifiable Data Breaches Scheme.

For users in regions where this applies including the European Union and the United Kingdom, we rely on:

  • Contractual necessity
  • Legitimate business interests
  • Legal obligations
  • Consent when required

5. Cookies

We use cookies to:

  • Enable secure login
  • Remember preferences
  • Analyse platform usage

You can manage cookie settings in your browser. Disabling some cookies may affect functionality.

6. Sharing Information

We do not sell personal data.
We may share information only with:

  • Service providers for hosting, analytics, and payment processing
  • Legal authorities when required by law

All providers must follow data protection standards including the Australia Privacy Act and GDPR where applicable.

7. Children and Age Restrictions

The platform is intended for individuals aged 16 and above. If you are under 16, verified parental or guardian consent is required. We do not knowingly collect data from children without such consent.

8. International Data Transfers

Your information may be transferred or stored outside your country. By using the platform, you agree to such transfers.

9. Your Rights

You may request to:

  • Access the personal information we hold about you
  • Update inaccurate details
  • Request account deletion
  • Withdraw marketing consent

Email: [email protected]

10. External Websites

Course content may include references to external tools or links that are outside our control. We are not responsible for their privacy practices.

11. Contact Us

Data Controller: ThinkCore Pty Ltd
Website: https://thinkcore.com.au
Email: [email protected]

Disclaimer: This Privacy Policy is for general informational purposes and may be updated periodically to comply with regulations. For legal advice please consult a professional.